Terms of Service

These terms govern your use of RYVVA ("the app", "the service"), operated at ryvva.run. By creating an account or using RYVVA, you agree to these terms. If you do not agree, please do not use the service.

What RYVVA Is

RYVVA is a fitness training application that helps you plan, track, and improve your running, strength training, and nutrition. The app uses AI to generate personalised training plans, provides food logging and nutritional guidance, and offers coaching features.

RYVVA is not a medical service. It does not provide medical advice, diagnosis, or treatment.

Health Disclaimer

This is important. Please read it carefully:

• Consult your doctor — you MUST consult a qualified medical professional before starting any exercise programme, especially if you have pre-existing health conditions, injuries, or have been inactive for a prolonged period
• We are not medical professionals — the team behind RYVVA are software developers and fitness enthusiasts, not doctors, physiotherapists, or registered dietitians. Our app is a tool, not a substitute for professional medical advice
• Nutrition information is for guidance only — calorie counts, macro breakdowns, and meal suggestions provided by RYVVA are estimates based on the data you enter. They should not be treated as precise medical or dietary prescriptions. If you have specific dietary needs or medical conditions affecting your nutrition, consult a registered dietitian
• Supplement information is educational — any information about supplements within the app is provided for educational purposes only. We do not recommend, endorse, or prescribe any specific supplements. Always consult a healthcare professional before taking any supplements
• Exercise at your own risk — you participate in any physical activity suggested by RYVVA entirely at your own risk. Listen to your body. If something hurts, stop

Your Responsibilities

• Provide accurate information when setting up your profile (weight, height, age, fitness level) — inaccurate data leads to inaccurate plans
• Keep your account credentials secure and do not share them with others
• Use the app at your own risk and within your own physical capabilities
• Not use RYVVA for any unlawful purpose or in any way that could damage or impair the service
• Not attempt to reverse engineer, decompile, or extract the source code of the application
• Not create multiple accounts to abuse free tier limitations

Subscriptions and Payments

RYVVA offers a free tier and a PRO subscription:

• PRO Monthly — £3.99 per month
• PRO Annual — £24.99 per year

Subscriptions are processed by Stripe. You can cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period — you will retain access to PRO features until then.

Refund policy: We offer a full refund within 14 days of your first subscription payment if you are not satisfied. After this period, refunds are handled on a case-by-case basis. Contact [email protected] to request a refund.

Personal Trainer (PT) Mode

RYVVA offers a PT mode that allows personal trainers to manage clients through the platform. The following terms apply:

• Personal trainers using RYVVA are independent professionals, not employees or agents of RYVVA
• RYVVA is a platform only — we provide the software tools for PTs to manage clients, but we do not supervise, control, or direct the services PTs provide
• We do not verify PT qualifications, certifications, insurance, or competency. It is your responsibility to verify that any PT you work with holds appropriate qualifications and insurance
• Any agreement between a PT and their client is solely between those two parties. RYVVA is not liable for any advice, programme, or service provided by a PT through the platform

Intellectual Property

The RYVVA app, including its design, code, branding, training algorithms, recipe database, and all original content, is the intellectual property of RYVVA and is protected by copyright and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works based on our content without written permission.

Your data belongs to you. Any personal data, workout logs, food diaries, and other content you create within RYVVA remains your property. You grant us a limited licence to use this data solely to provide and improve the service for you.

Third-Party Trademarks

All brand names, product names, logos, and trademarks mentioned within RYVVA (including but not limited to Strava, Parkrun, Apple Health, Garmin, Vitality, and any food or supplement brands) are the property of their respective owners. Their mention within our app does not imply any affiliation, endorsement, or sponsorship unless explicitly stated. We reference these brands solely for the purpose of integration and user convenience.

Limitation of Liability

To the fullest extent permitted by law:

• RYVVA is provided "as is" without warranties of any kind, whether express or implied
• We do not guarantee that the service will be uninterrupted, error-free, or free of harmful components
• We are not liable for any injury, health issue, or physical harm resulting from following training plans, nutritional guidance, or any other content provided through the app
• We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service
• Our total liability to you for any claim arising from the use of RYVVA shall not exceed the amount you have paid us in the 12 months preceding the claim

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

Account Termination

You may delete your account at any time. We reserve the right to suspend or terminate accounts that violate these terms, abuse the service, or engage in fraudulent activity. If we terminate your account for a breach of terms, you are not entitled to a refund for any remaining subscription period.

Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of RYVVA shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to These Terms

We may update these terms from time to time. If we make material changes, we will notify you via email or an in-app notification at least 30 days before the changes take effect. Your continued use of RYVVA after changes are posted constitutes acceptance of the updated terms.

Contact

Questions about these terms? Get in touch: [email protected]